PRIVACY POLICY

Privacy Policy

Bedlington Fight Centre

Unit 16C, Westend, Front Street, Bedlington, Northumberland, NE22 5UB

Last updated: 30 March 2026

1. Introduction

Bedlington Fight Centre ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about classes, or become a member of our gym.

Please read this policy carefully. By using our services or providing us with your personal data, you agree to the collection and use of information in accordance with this policy.

2. Who We Are

The data controller responsible for your personal information is:

Bedlington Fight Centre

Unit 16C, Westend

Front Street

Bedlington, Northumberland

NE22 5UB

3. What Personal Data We Collect

We may collect and process the following categories of personal data:

Enquiry and Membership Data

Full name

Email address

Phone number

Age (for appropriate class placement)

Class preferences and programme interest

Emergency contact information (for members)

Medical information relevant to training safety (for members, with your consent)

Website and Technical Data

IP address

Browser type and version

Pages visited and time spent on our website

Referring website addresses

4. How We Collect Your Data

We collect personal data through the following means:

Free trial and enquiry forms on our website

Direct contact via phone, email, or in person

Membership registration via our booking platform (GoTeamUp)

Automated technologies including cookies when you visit our website

5. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your enquiry about classes or membership

To book and manage your free trial class

To administer your membership and process payments

To contact you with information about your classes, schedule changes, or events

To send you marketing communications about our classes and offers (with your consent)

To ensure the safety of all members and manage any medical requirements

To comply with our legal obligations

To improve our website and services

6. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

Contractual necessity — to fulfil our membership agreement and provide the services you have requested

Legitimate interests — to manage and improve our business, communicate with enquirers, and maintain gym safety

Consent — for marketing communications and sensitive data such as medical information. You may withdraw your consent at any time

Legal obligation — where we are required by law to process your data

7. Sharing Your Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with the following trusted parties solely to operate our services:

GoTeamUp — our membership and booking management platform

GoHighLevel — our customer relationship management (CRM) platform used to manage enquiries and communications

Payment processors — to handle membership payments securely

Regulatory authorities — where required by law

All third-party processors are required to handle your data securely and in accordance with UK GDPR.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes it was collected for:

Enquiry data (non-members) — up to 12 months from last contact

Member data — for the duration of your membership and up to 6 years after it ends, for legal and accounting purposes

Medical and safety data — for the duration of your membership and deleted promptly upon cancellation

Website analytics data — up to 26 months

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — to request a copy of the personal data we hold about you

Right to rectification — to request correction of inaccurate or incomplete data

Right to erasure — to request deletion of your personal data in certain circumstances

Right to restriction — to request that we limit how we use your data

Right to data portability — to receive your data in a structured, commonly used format

Right to object — to object to our processing of your data based on legitimate interests

Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.

10. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. Cookies are small text files placed on your device.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

11. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your personal data, please contact us:

Bedlington Fight Centre

Unit 16C, Westend, Front Street

Bedlington, Northumberland, NE22 5UB

13. Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)

Website: www.ico.org.uk

Helpline: 0303 123 1113

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website and will show the date it was last updated. We encourage you to review this policy periodically.